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Privacy Policy    


Data Protection
We are concerned about the privacy of our visitors. In a few cases we may ask for personal information such as for example your name and e-mail address. We will not disclose your personal information to third parties without your consent. Please be aware that we do not control other web sites to which you may get through the links provided in our links section and to which our privacy policy does not apply.

Kraiko takes the privacy of its customers very seriously. Kraiko operates and is registered in accordance with local data protection regulations. Kraiko will comply with local data protection law and adopt any legally established measures to safeguard users' personal details, avoid alteration of user-generated content and unauthorized access to the site, in so far as the technology permits. Kraiko agrees to constantly improve and facilitate member/user access to its services on the website.

Kraiko treat the security of its site as of the utmost importance. Kraiko is constantly considering ways in which it can safeguard the personal details of users, prevent unauthorized access to the Kraiko site and prevent unauthorized alteration of user-generated content.

We receive and store any information you enter on our web site or give us in any other way. You provide this information when you search, participate in a contest or questionnaire or communicate with customer service; provide information when you register as a member; communicate with us by phone, e-mail or otherwise. As a result of those actions you might supply us with such information as your name, address, post code, mobile or other telephone number, date of birth, gender, credit card information, information on how you use our products and services and information on your browsing activity when visiting our websites) and any other information with respect of your use of our products and services. We might also ask for other specific information from time to time. We use the information that you provide for such purposes as responding to your requests, customizing future use of the website for you, improving our site and communicating with you. Please be assured that we will not pass on any information to third parties without your express consent.

Once Kraiko gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Kraiko may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

Kraiko gives you access to third party retailers to provide you with certain services that are detailed below. Kraiko will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. Kraiko encourages you to review the privacy statements of Web sites you choose to link to from Kraiko so that you can understand how those Web sites collect, use, and share your information. Kraiko is not responsible for the privacy statements or content on Web sites outside of Kraiko's Web site.

Tracking of Advertising Links, Action Tags, and Cookies
Kraiko works with a third-party advertising company to collect information on advertisement performance and Web site usage. To do so, this company may use information about your visits to the Kraiko Web site and other Web sites. Unless otherwise notified, our third-party advertising company does not use names, addresses, e-mail addresses, or telephone numbers and does not link any online actions or cookies to an identifiable person. The use of your cookies is subject to the privacy policy of our third-party advertising company. View more information about our third-party advertising company's privacy practices. To learn more about the technology behind cookies, visit our third-party advertising company's Web site.

To prevent our third-party advertising company from sending and reading cookies on your computer, visit their Web site where you can opt out of our third-party advertiser cookie.

Site Usage Tracking and Analysis

Sending this Product to a Friend
When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that Kraiko send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.

Surveys
Kraiko occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at Kraiko, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless Kraiko gives prior notice and choice.

Opt-Out Policy
To opt out of receiving communications from Kraiko, just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request in person by contacting a diamond and jewelry consultant at 888 8KRAIKO.

If the personal information Kraiko has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, please contact one of our diamond and jewelry consultants at 888 8KRAIKO.

[KD to confirm it uses a SSL or some other encryption when sending data]
Kraiko is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Kraiko's e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Kraiko Web site. With cookies enabled, the Kraiko Web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. Kraiko does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:
.Microsoft Internet Explorer
.Netscape Navigator

Kraiko collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Kraiko's servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help Kraiko collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with Kraiko partners, but your IP address will not be distributed.

Contact Us
Via the "Contact Us" link, Kraiko allows customers to e-mail info@kriako.com. This provides direct contact to a Kraiko diamond and jewelry consultant, who reads each e-mail and tries to promptly answer your questions. Kraiko may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Kraiko Web site or the shopping experience in general, as we always appreciate feedback.

The only time Kraiko will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

If you have questions about this privacy statement, please contact the Kraiko customer service department at 888 8KRAIKO.

Kraiko will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Kraiko's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.

Jurisdiction
These terms and conditions are governed by and to be interpreted in accordance with United States of America law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise you hereby consent that the United States of America courts will have exclusive jurisdiction over such dispute

Complaints Procedure
If you have a question or complaint about this web site, please contact the jewellery and diamond consultant at 888 8KRAIKO.